Ruul the tech did a great job, very thorough. I explained the issue and what I wanted done. He completely understood and did that he went on to explain what I could do to prevent future issues. He offered simpleCommon sense solutions
I've always used another local septic company for my septic maintenance but received a referral to Crews Environmental from a very satisfied client. I needed a pump out and so I decided to give Crews a shot at my business. They did not disappoint! The service received was outstanding, and service tech Marcus was a gem. He was informative, respectful, kind, and performed his job with great care. A quality job in every sense. Crews Environmental is now the only company I will be using in the future! Well done and thanks, Marcus!
I called Crews Environmental 2 days ago to have my septic tank emptied. The rep (sorry, I forgot her name) was friendly, polite, and helpful. I told her that I had used Crews Environmental when I bought my home and because they were so friendly and professional back then, I wanted to use their service again. She was able to schedule me for yesterday.; however, due to the thunderstorms and concern about lightening, she called me yesterday afternoon to reschedule to Monday. However, Raul, the technician who was just here, called called me last night at 6:50pm to ask if he could come today. He just left a few minutes ago.He showed me how full the tank was when he got the cover off and before he started the vacuum. He told me that he'd let me know when it was empty so I could go see for myself that it had been completely emptied. He said he likes for people to see for themselves that he did empty the tank, rather than just assuming it was done.When Raul had emptied the tank, he asked me to flush my toilets so that he could be sure nothing was stuck in the pipes. He said if the toilets would not have flushed, he would try sticking the vacuum hose into the pipe going to the toilets and hopefully suction out whatever was blocking it. Both toilets both flushed just like normal.. He showed me the empty tank and it is completely empty.I will happily continue to use the services of Crews Environmental. It's nice to work with such professional and friendly people. To Crews Environmental: thanks for such great customer service!!!
We would like to thank you for hiring one of the best service techs to complete our pump out today. James was polite, respectful, and thorough in completing the job. We would recommend your company just for the employees' great attitudes, like Robin, whose smile I could hear over the phone. Happy 40 years for a job well done! Carla L.
I want to send a BIG Thank You to Crews Environmental-especially to Robin for her great referral of No Problem Home Services. Jose is a true professional and took the time to educate me on the septic system and gave me some helpful tips. I highly recommend his company. They came out quickly and even gave me a break on the price. Keep up the good work everyone.