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Contact Crews Environmental for all of your septic needs, including 24-hour emergency service. If you are experiencing a septic backup or other septic emergency, call 239.332.1986. You can also use the contact form for non-emergency inquiries

 

Crews Environmental

FAQ’s

Table of Contents
What happens during a routine septic pumpout?

Having your septic system pumped out regularly can help homeowners avoid backups and keep your septic system working properly for life.
Here’s what happens during a septic pumpout:

  1. One of our courteous and friendly drivers/technicians will call you prior to arriving at your home to ensure that you will be there.
  2. The driver/technician will locate your system, more specifically, the septic tank.
  3. Once the tank is location is determined the technician will locate the access holes.
  4. A hose will be placed inside the tank to thoroughly pump out and remove the contents. If the tank has two sides, both sides (two compartments) will be pumped out.
  5. If your system has a filter, our driver/technician will remove it, clean it and replace it.
  6. Our driver/technician will ask you to flush a toilet or run a faucet to ensure that water is flowing correctly to the septic tank. If all water enters the tank, then your pump out is complete! If there is an issue with water flow or backup in the house, then this demonstrates a line clog within the pipe leading to the septic tank. A plumber will be needed and we can recommend one to you.
  7. Once completed the driver/technician will replace the lids and any sod that was removed.
  8. Our driver/technician will make notes of the pump out on the work order and give a copy to you for your records.
How often should my septic system be inspected?

Septic tanks should be inspected every 3 years and your system should be pumped out every 3-5 years depending on different factors.

Why can’t I pour kitchen grease down my drains?

For septic tank owners, you have a very specific natural process that breaks down the waste that comes from your drainpipes. Grease is not easily broken down in the anaerobic system and will eventually plug septic lines, leading to septic tank failure through inefficient drain field absorption. Even for those who do not have a septic tank to worry about, grease can stick in pipes, eventually causing them to clog.
Continued disposal of kitchen grease down your drains will in the best case accelerate your need for a septic tank pumpout, but more than likely result in your system requiring drain field repair, which can be an extremely costly process.

Why is septic tank full when I just had it pumped?

This is a question that we receive often. Homeowners are often surprised to find that just days after their septic tank has been pumped – they open the tank to discover that it appears to be full once again. Though we try to inform our customers that this is normal, it the question still arises, since the idea of a septic pumpout suggests that everything should be gone from the tank.
What many do not understand is septic tanks are part of a system. The septic tank acts as a separator. It is designed to collect water and solids that are flushed from the house. Every septic tank has a standard operating level that helps separate the liquid from the solids. The operating level is approximately 10” below the ceiling of the tank.
It’s important to understand that the need for a septic tank pumpout is not necessarily determined by the tank’s level, but the amount of solids and scum in the tank.
However, if you have your tank pumped by an expert and you’re still experiencing backups or over flowing, contact your septic expert, as there may be repairs that need to be made.

Can’t find an answer to your question? Just ask!

Its our goal to educate our customers on the importance of septic system maintenance and health. If you have a question simply fill out the form below and we’ll be happy to answer it!

Crews Environmental
Crews Environmental
4.0
Based on 108 reviews
See all reviewsWrite a review
Really pleased with the ease of scheduling, pricing and great follow up. Jim was extremely knowledgeable and really worked hard for us. Highly recommend.
Peter LeBlanc
Peter LeBlanc
1762373585
The office staff was very nice and prompt in getting me in the same day with a great price! James called me when he was en route and was very professional. I will definitely recommend this company to others.
Nicole N
Nicole N
1759189123
I called and 2 hours later James and his vacuum truck showed up. He showed me the problem and took care of it. Much appreciation to Bob (owner) and James for the great work.
Donald Miller
Donald Miller
1747754951
James called me enroute on time. He is a great guy and very good. Pumped out after getting 2 manholes removed. Said we are good for 3 to 5 years. Maintenance is important!! Don't delay. Great company and they care!!! The best in sw Florida. Thank you
Frank Saul
Frank Saul
1744295297
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Contact Info

Office Address:

2700 Rockfill Road
Fort Myers, FL 33916

239-332-1986

[email protected]

Mailing Address:

P.O. Box 27,
Fort Myers, FL 33902

Office Hours:

Mon – Fri 8 AM – 4 PM
Sat & Sun Closed
24-Hour Emergency Service Available
Call: 239-332-1986

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Crews Environmental

is Southwest Florida’s leading septic contractor offering service in Lee, Collier, Charlotte, and Hendry Counties.

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  • About | Team
  • Services
    • Septic Inspection
    • Septic Tank Installation
    • Septic Tank Maintenance
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    • Drain Field Repair
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    • Point of Sale Septic Inspection
    • Emergency Septic System Service
  • FAQ’s
  • Blog
  • Contact Us
  • Home
  • About | Team
  • Services
    • Septic Inspection
    • Septic Tank Installation
    • Septic Tank Maintenance
    • Septic Tank Pumping
    • Drain Field Repair
    • Grease Trap Cleaning
    • Point of Sale Septic Inspection
    • Emergency Septic System Service
  • FAQ’s
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  • 2700 Rockfill Road Fort Myers, FL 33916
  • (239) 332-1986
  • [email protected]
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The holidays are almost here — is your septic system ready?

At Crews Environmental, we know your septic system works extra hard during the holiday season. More guests, more cooking, more laundry… and a higher chance of plumbing slowdowns or messy backups.

A quick pre-holiday septic inspection or pump-out can save you from expensive emergency calls and keep your celebrations running smoothly.

Prevent unexpected holiday backups
Protect your home from avoidable septic issues
Enjoy stress-free gatherings with family
Call Crews Environmental today to schedule your pre-holiday service!

Let us help keep your holidays merry, bright, and backup-free.

239.332.1986