Privacy Policy

Contact Us

Contact Crews Environmental for all of your septic needs, including 24-hour emergency service. If you are experiencing a septic backup or other septic emergency, call 239.332.1986. You can also use the contact form for non-emergency inquiries

 

Crews Environmental

Privacy Policy

Table of Contents

At Rockfill Associates LLC, DBA Crews Environmental, hereafter referred to as Crews Environmental, one of our main priorities is the privacy of our clients. This Privacy Policy document contains types of information that is collected and recorded by www.CrewsEnvironmental.com and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.CrewsEnvironmental.com. This policy is not applicable to any information collected offline or via channels other than this website. We realize that customers are concerned about how the information they provide online will be used. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect:

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you contact Crews Environmental via the “Contact Us” form at www.CrewsEnvironmental.com, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. 

We may require your phone number when creating an account or completing your service request. We do so to contact you in case we need to verify details about your request. Please note that we do not ever sell your phone number information.

You may submit a request to verify the full personal or consumer data we have collected. You may also request the deletion of personal or consumer information we store.  Should you decide to remove personal information, please note that Crews Environmental may be unable to complete your service request. You may submit a request for data collected or data deletion to [email protected].

We may notify you of special offers and/or send you online information that may be of interest to you based on information you have shared with us and your service history with Crews Environmental. You may opt out of these emails at any time.

You may elect not to receive promotional offers from or through us by opting out of all future marketing emails at any time by selecting the “Unsubscribe” link at the bottom of all of our emails. You may also request to unsubscribe by emailing us at [email protected], or you may write to us at Crews Environmental, P.O. Box 27, Fort Myers, FL 33902.

How Your Information Is Processed:

The information that Crews Environmental collects from you is stored and processed in the United States. If you live in any other area with different laws that are governed by entities outside of the United States, Crews Environmental will not share or transfer your information to a country or province having different data protection laws as your location.

Automatic Information Collected by Us: We will never sell or rent your personal information. When you visit our website, we may collect and store information such as “cookies”. We may collect and analyze the IP address used to connect your computer to the Internet. Your browser allows you to reject cookies and third-party solutions are available to allow you to visit our website without providing this information. Most of our other services (e.g., email) require minimal information disclosure. Should you decide to withhold the personal information that we request, Crews Environmental may be unable to complete your service request.

Cookies: Crews Environmental uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Cookies are never used to store sensitive information such as your name, address, password and/or credit card number. If you would like to place an order but object to or are otherwise unable to use cookies, please call us at 239.332.1986 or email [email protected].

Children’s Online Policy: Per the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using [email protected].

Crews Environmental may be required to share information with Florida State offices and local city or county government offices when submitting permit applications, when completing maintenance of septic systems, grease trap systems, lift stations, and ATU/PBTS (Aerobic Treatment Unit/Performance Based Treatment Systems).  We may also be required to report public health hazards to city, county, or state officials. 

Should you need further information, please feel free to contact us at [email protected] or you may write to us at Crews Environmental, P.O. Box 27, Fort Myers, FL 33902.